Experience
Charles Schwab
Senior UX Content Strategist (July 2023 - current)Babylon Health
Senior UX Content Strategist (April 2022 - December 2022)
Eversource Energy
Senior Content Strategist (March 2020 - March 2022)Henkel
Senior Global Content Strategist (October 2019 - March 2020)
Global Web and Social Content Manager (May 2017 - October 2019)
Digital Marketing and Social Media Associate (May 2015 - October 2017)Connecticut Innovations
Marketing Coordinator (September 2013 - May 2015)
How I can help you
I’ll immerse myself in your experience to deeply understand the problems users are facing. Then I’ll come up with creative ways to solve them with content. I can help with:
Defining a content strategy that is research-based, data-informed, and focused on customer needs
Writing useful, usable, and inclusive interface content
Defining and implementing a voice and tone framework
Developing and rolling out content design systems, guidelines, and processes
Creating or evolving methods, tools, tutorials, presentations, and ceremonies
Building a UX vision
Mentoring and upskilling other designers