Experience

  • Charles Schwab
    Senior UX Content Strategist (July 2023 - current)

  • Babylon Health
    Senior UX Content Strategist (April 2022 - December 2022)

  • Eversource Energy
    Senior Content Strategist (March 2020 - March 2022)

  • Henkel
    Senior Global Content Strategist (October 2019 - March 2020)
    Global Web and Social Content Manager (May 2017 - October 2019)
    Digital Marketing and Social Media Associate (May 2015 - October 2017)

  • Connecticut Innovations
    Marketing Coordinator (September 2013 - May 2015)

How I can help you

I’ll immerse myself in your experience to deeply understand the problems users are facing. Then I’ll come up with creative ways to solve them with content. I can help with:

  • Defining a content strategy that is research-based, data-informed, and focused on customer needs

  • Writing useful, usable, and inclusive interface content

  • Defining and implementing a voice and tone framework

  • Developing and rolling out content design systems, guidelines, and processes

  • Creating or evolving methods, tools, tutorials, presentations, and ceremonies

  • Building a UX vision

  • Mentoring and upskilling other designers